Tons Of Tiles Returns Policy

You can return your tile for a refund within 30 days from the day you received your tile shipment. This allows the original retail purchaser of the product to return all tiles purchased in the original transaction in their original condition with the original receipt and packaging within 30 days of the date of delivery to the original retail purchaser and tile will exchange it or provide a full refund of the original purchase price. For full information on our returns policy please read our terms conditions and returns page.

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What if my tiles arrive damaged or what if they re the wrong tiles.

Tons of tiles returns policy.

Unique tile stone and glass at affordable prices. If you wish to exercise your legal rights to reject products you must either return them in person to where you bought them or iif you are not happy with your selection. Friendly and knowledgeable help with no high pressure sales. In stock and special orders.

Tile can only refund orders placed directly through our website. Please ensure your unwanted tiles are returned in their original packaging and in a re sellable condition to our main distribution warehouse. If you receive damaged or incorrect tiles you will need to sign the delivery note accordingly and inform tons of tiles within 48 hours from delivery. Cash will be given for refunds under 10 if originally paid with cash.

This may take up to 2 weeks with processing. See returns guidance and policy. Refunds over 10 if originally paid by cash or any refunds if originally paid by check. No returns allowed on discontinued or special order items.

A refund check issued by the tile shop will be processed and sent to the customer.

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